Well, we all survived another Black Friday. Smart Home Products factored heavily into the retail promotions of Amazon, Best Buy and others. One CyberMonday surprise was the announcement that Lowe’s has finally decided to stop being a service provider and is actively looking for a buyer for their Iris ecosystem. Lowe’s attempts to build their […]
As the sun sets, I ask Alexa to turn on the deck lights so my wife and I can enjoy some time together after we tuck our children in. When I do that, the whole sequence looks like the following: Alexa takes my voice and digitizes it The digitized command is sent to the Amazon […]
I was reviewing the NPS scores for the big three Smart Home Providers, ADT, Vivint and Xfinity for Q1 2018. You might recall that ADT had some issues with a system upgrade in June of 2017 that caused a flood of frustrated users taking to the airwaves, dropping ADT’s already low NPS into the bowels […]
Just a few days ago, I receive notice from Instagram that they were accelerating the shutdown of the bulk of their API features, including posting on user’s behalf, searching for results and subscribing to updates from particular users. Ostensibly this is to cut down on using these tools for nefarious reasons as Instagram’s parent company, […]
Ahead of the news from Facebook on Cambridge Analytica abusing the data of American citizens, Twitter started suspending accounts for a practice called Tweetdecking, where accounts would solicit and at times pay for accounts to artificially boost their classic influence metrics of reach and followers. Over the weekend of 18 March, some of the Internet […]
CES 2018 is a wrap. Right now everyone is returning to their normal days, nursing whatever bug they picked up from a week of frantic hand shaking across the petri dish of CES. Not only was I able to walk the show floor but we also collected every tweet and instagram post on the show. […]